Live - Updated August 2026
Mobile, internet, social media and cyber safety
This page covers phone setup, Wi-Fi, digital payments, online scams, privacy, social media safety and what to do if something goes wrong online.
Answer first
Students should plan mobile data, eSIM or SIM access, protect accounts, be careful with social media and learn common scam warning signs.
This page covers phone setup, Wi-Fi, digital payments, online scams, privacy, social media safety and what to do if something goes wrong online.
Phone access matters on arrival
Students may need mobile data for maps, transport, banking, provider contact and family communication. Consider whether an eSIM, roaming or local SIM will work for the first few days.
Protect accounts and payments
Use strong passwords, multi-factor authentication, secure banking apps and trusted Wi-Fi. Do not share verification codes or banking details.
Recognise scams
Accommodation scams, fake job offers, urgent payment demands, phishing messages and fake official calls can target new students. Slow down before paying or sharing information.
Use social media carefully
Avoid posting private location, passport, visa, address or payment information. Be careful when meeting people from online groups.
Quick answers
Should I set up an eSIM before arrival?
It can help if your phone supports it, but check compatibility, coverage and cost.
What is a common student scam?
Fake accommodation, fake jobs and urgent payment messages are common risks.
Where can I get cyber-safety help?
CERT NZ and Consumer Protection provide current New Zealand guidance.