Safety & Support - Updated August 2026
Emergencies, safety and natural hazards in New Zealand
This guide covers Police, ambulance and fire emergencies, personal safety, outdoor and water safety, natural hazards, emergency alerts and discrimination or harassment concerns.
Answer first
Students should know emergency contacts, follow official alerts, understand basic earthquake and weather safety, and ask trusted people for help when unsafe.
This guide covers Police, ambulance and fire emergencies, personal safety, outdoor and water safety, natural hazards, emergency alerts and discrimination or harassment concerns.
Know emergency steps
If there is immediate danger, use New Zealand emergency services. Keep your address, phone number and key contacts ready.
Follow official alerts
Weather, earthquake, flood or civil-defence information should come from official channels. Do not rely only on social media rumours.
Personal safety
Trust your instincts, avoid unsafe situations, keep transport options available and tell someone if you are worried about harassment, discrimination, violence or pressure.
Outdoor and water safety
New Zealand nature is beautiful but conditions can change. Check weather, track conditions, water safety advice and your own experience before activities.
Quick answers
What is the emergency number?
Use the current New Zealand emergency number and official guidance for urgent danger.
What should I do in an earthquake?
Follow Civil Defence guidance and your provider or accommodation emergency procedures.
What if I experience harassment or discrimination?
Tell a trusted person, provider support, Police or relevant official support service depending on urgency.