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The Office English course offers a practical introduction to the vocabulary, expressions and language of the English-speaking workplace for business and office professionals.

If you are ready to take your English skills to the next level this course is specifically designed to help you improve your office and business English.

The course aims to improve your ability to speak and write English

  • for an office environment

  • to help you find employment

  • to improve your skills for your current position

  • or to advance your career

The Office English course helps you develop your English language skills at an upper intermediate to advanced level, with a focus on English language for the office and business.


You will be given the tools to further improve your written and spoken English using topics related to essential office skills.

  • Business English for Writing i.e. Letters, emails, etc

  • Customer Service ie responding to enquiries, complaints, etc

Topics may include:

  • English for the Telephone/Communication

  • Office Communication ie memos, colleagues, etc

  • Office Terminology

  • New Zealand Business Etiquette

Students will gain extra skills in the areas of communication and listening comprehension, as well as practice with business correspondence. You will learn practical English grammar and vocabulary that’s common within an office or to conduct business. In addition, you will learn NZ business etiquette for the office environment.  The course includes seminars covering a variety of office and administrative tasks and skills.

Office Course Information (PDF)

Office English Course Fee Information

For details on course fees please see Courses & Fees.




Waikato Institute of Education
Address: 103 London Street,
PO Box 773, Hamilton, New Zealand
Phone: 64 - 7 - 8382450   Fax: 64 - 7 - 838 2453