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Student care

Where can I check WIE student care and policy information?

Use current WIE and official New Zealand sources for student-care, rules, policy and privacy information.

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Policies should point to controlled current sources

Policy, student-care, homestay, refund, privacy and visa-related information can change. This page links visitors to current sources and does not republish old policy PDFs as if they are current.

For the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021, use NZQA as the current authority.

Student care

Understand support, responsibilities and student-service pathways.

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Current WIE rules

Use WIE's current rules and policies page for public policy information.

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Official Code

Use NZQA for current Code of Pastoral Care information.

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Next step

Use current documents before making decisions

If a policy or form affects fees, refunds, accommodation, visas, insurance or enrolment, check the current controlled document or ask WIE.

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