Condition and Refund Policy

1. Course Withdrawals and Refunds
    
   • Waikato Institute of Education has the right to accept or refuse an application.
   • The Institute reserves the right to change a course without notice
      
2. Fees:

You must pay all fees before the beginning of the course.
 

You cannot transfer fees to any other institution or student.
 

Fees are calculated in complete weeks. Study for part of a week is counted as a full week. The Institute is closed on public holidays, which are treated as part of your course.
 

The Institute reserves the right to adjust fees due to factors such as changes in government policy, etc.

3. Course Withdrawals and Refunds:
   In accordance with Section 236 of the Education Act 1989:

If you wish to withdraw your application before your course starts , you must apply in writing to the Principal and include any relevant or supporting documents. You will be entitled to a full refund of tuition fees less 10% or NZ$ 500, which is smaller. If you are an international student , Offer of Place documents MUST be returned to Waikato Institute of Education so that refund can be processed.

If you are an international student and you are enrolled for a course of less than three months and withdraw (i.e. decide not to continue your studies) after your course starts the following refund entitlement will apply .
 

If you withdraw within TWO days of the start of your course for courses of up to and including four weeks and six days you will be entitled to a 50% refund of tuition fees.
 

If you withdraw within FIVE days for courses between five and twelve weeks you will be entitled to a 75% refund of tuition fees.
 

If you are a domestic student and you are enrolled for a course of less than three months there is no set period of withdrawal and any refund will be at the discretion of the Principal.
 

If you are enrolled for a course of three months or longer and withdraw (i.e. decide not to continue your studies) during the first seven days after the first day of the course commencing (ie total eight days), you will be entitled to a full refund of your tuition fees.

If you are an International student an additional fee of 10% or NZ$500, whichever is smaller, will be deducted from tuition fees related to your course.
 

If you are enrolled for a course three months or longer and withdraw after eight days of the start of the course, you will not be entitled to a refund.
 

n special circumstances, any refund will be at the discretion of the Principal.
 

If a student is expelled from this school because of misbehaviour, poor attendance, or violation of the rules or conditions of enrolment, no refund or tuition credit will be given in relation to unused tuition fees.
 

Any refund due will be processed within 10 working days of Withdrawal/Refund Application form being received.

1. Any refund on tuition fees are not transferable to another person or Institution.
2. If a student's fee has been paid by a recognised third party (including student loan), any refund will be paid back to the third party unless the student produces written authority from the third party authorising the payment direct.
3. All refunds must be applied for within three months of the last recorded day of attendance of the course/programme, or, where no attendance, within three months of the first day of the course/programme.
    

 The Institute reserves the right to alter, vary, or amend its fee structure, conditions of enrolment, course timetables and terms, minimum and maximum class size, staff roster, and availability of facilities at any time and without notice.
 

Students will receive a full refund if WIE cancels a course.
 

The regulations on refunds may be varied in exceptional circumstances that are beyond the control of the student (such as medical or compassionate circumstances). Variation is at the discretion of the Managing Director.
 

Students receiving a student loan and withdrawing from courses must contact WINZ (0800 88 99 00) immediately

4. Resource Fees
   We require all students to pay a resource fee to cover additional resource expenses. The Resource fee will be charged according to the number of blocks a student enrolls over, payable on invoice. For more information contact Waikato Institute of Education.
    
5. Rules and Regulations
   You are expected to observe Waikato Institute of Education rules and regulations and to obey New Zealand laws
   Waikato Institute of Education reserves the right to dismiss students who break New Zealand laws or Institute rules. We will not refund fees in the case of dismissal.
   You should attend all classes and be on time. You are expected to comply with the conditions of your permit while you are in New Zealand. 
    
6. Homestay
   You must confirm your intention to enrolment at least 14 days before the start of your course and tell
   Waikato Institute of Education about your arrival details so we can arrange your homestay. If you arrive without giving two weeks notice we may have to find you different accommodation, at your own expense, until a homestay becomes available.
    
    The initial homestay period is for a minimum of four weeks. We suggest your initial homestay period is three months. This allows you to adapt to New Zealand life and to improve your English in an English speaking home.
    
    You must give at least one weeks notice if changing from homestay to another form of accommodation. In this case, unused pre-paid homestay weeks will be refunded. 
    
   Please note that homestay accommodation arranged by Waikato Institute of Education have been assessed under the Code of Practice for the Pastoral Care of International Students.

7. Holidays:
   If you want to take a holiday during your course you must tell the Institute, two weeks in advance.
    
8.  Liability:
    
   It is your responsibility to have sufficient medical, life, property and fee protection insurance before arriving in New Zealand. We can arrange this insurance for you if you choose this option on the application form.
    
   Waikato Institute of Education will not be liable for any loss, damage or injury to you or your property while at the institute, on a Institute trip or activity, or with a homestay family except where this liability is imposed by the lawsof New Zealand..
    
   Waikato Institute of Education cannot be held responsible for any closure due to circumstances beyond our control. In such cases we are unable to offer any refund.
9. Translation:
   WIE has tried to supply information on publicity brochures and student handbook in different languages to meet the demand of students. Where there is a difference in meaning or interpretation in any translation, the English language version shall apply.

Waikato Institute of Education Charter

Click here to download.
Copies are available from reception at WIE, 3rd flr, AMI building, 103 London St, Hamilton.